Parts and Accessories Management Workshop

Transform your parts and accessories department into a fine-tuned profit center that manages inventory, sales and margins.

If you’re like most small businesses that handle loads of small-ticket inventory, your parts and accessories department is one area that struggles to be efficient. This course will give you the practical tools to manage parts and accessories in a coherent, predictable and profitable manner.

  • How to sell more parts and accessories, and learn why selling parts is different than selling accessories
  • How to create and manage a profit plan for the department
  • How to get employees to understand and support what margins the department needs for profitability
  • How to make logical buying decisions using a facts-based parts inventory plan with clear guidelines
  • How to determine the right inventory – without overstock – based on turnover and fill rates
  • How to increase sales and impulse buys by learning the top ways to display items

Click the Agenda link at the top of this page to learn more about the course content.


This three-day workshop will cover the following: 

Profit Planning: Build a parts and accessories profit plan with monthly goals

  • One Dollar Empowerment®: the scorecard managers and employees can understand
  • Departmental expense ratio guidelines
  • How to project each type of part and accessory sale
  • Monitoring results with just four numbers

Inventory: Learn key inventory principles for managing both hard parts and accessories inventories

  • Formulas for determining how much inventory you should stock
  • The two other reasons inventory turnover is important
  • Reducing obsolescence and controlling shrinkage
  • Managing the physical inventory count process
  • Choosing what parts to stock
  • Why it’s important to track lost sales and achieve the right fill rate

Pricing: How to design pricing and discounting systems that maintain margins while maximizing sales

  • How and when to discount parts and accessories
  • 5-15/20/25 pricing plan to maintain competitiveness and healthy gross margins
  • Option packages pricing

Merchandising and Marketing: Increase performance with an annual sales and merchandising plan

  • Sell more product with effective store layouts
  • Understand the seven basics of parts and accessories merchandising
  • Develop internal marketing for parts and accessories

People: How to understand and work with the four styles

  • Profile your own personal style and have a booklet to reference when working with others
  • Recognize the four personal styles and work more effectively with each style
  • Understand the difference between a part and an accessory, and why it matters when selecting employees for this department

Pay Plans: Motivate employees toward department goals and reward them based on logical, results-driven, team-building incentives

  • Develop a pricing and pay system that harnesses the power of the employees

Days one and two:  8:00 a.m. to 5:00 p.m.
Day three:  8:00 a.m. to Noon approximately
Please arrive 30 minutes early the first morning for registration.


Who should attend this workshop?

  • Parts and accessories managers
  • Owner/general manager
  • Key parts and accessories people

Do you offer additional support?

Each participant will receive a set of materials that includes the tools, processes, tips and forms needed for implementation and reference. You’ll also receive toll-free support from a group of Spader Business Management specialists for any questions you might have when implementing what you’ve learned.

How much does this workshop cost?

First attendee:  $1,895

Second attendee from same company within one year:  $1,795

Third and additional attendees:  $1,695 each

This workshop may be available on demand or may not be currently scheduled.  Contact us at 800-772-3377 to discuss scheduling for your organization or team.