Profit Track: All-Employee Profit and Team Building

This customizable two-day on-site workshop for all employees helps you achieve better business results through your people by teaching managers and employees to think and act like owners. The material in this course will help you develop a team that has exactly the skills and information they need to achieve goals, execute innovative strategies, and drive profits to the bottom line. Strengthen your dealership’s position as an industry leader that others view as a model for success.

In late September and early October we had staff from both our stores in a mini TM1 workshop at each store. We also had a free critique of each location. We had tremendous feedback and response from all of our staff; everyone now has a better understanding of the financial aspects of our business and this will help when we work on core values and Total Management 2: Next Level Leadership this winter. I would recommend every one of you does this, and get all of your staff signed-up.”

– Jason Bell Chemo RV

Workshop Overview

With the assistance of our workshop trainer, you will complete a brief needs assessment to ensure the training your people receive is on target and personalized to your organization’s needs. From beginning to end, you will be guided by and have access to the trainer, who will ensure you get what you want when you want it and at a cost that is surprisingly affordable.

What This Content Will Do For You

Profitability: Learn how to get everyone on the same page. Managers and employees will learn about key components such as labor rate and sales goals, just to name a few. 

  • One Dollar Empowerment® – the scorecard managers and employees can understand.
  • NCM’s Profit Power® formulas.
  • Key Expense Ratios including industry-specific benchmarks and NCM’s guidelines for your business.
  • NCM’s proven accurate forward forecasting system lets you and your people manage, not just react to, forecast results.
  • Knowing your Key Adjustment Zone so you can make changes before it’s too late, using a proven monthly monitoring and forecasting system.

Team Building: Help your employees understand internal teamwork and customer satisfaction.

  • Get each department to better understand the different culture/style of the other departments to create better inter-departmental relations
  • Build the type of positive non-verbal environment that drives business success
  • Teach employees to understand their own personal style and how to more effectively interact with the other styles they encounter in co-workers and customers
  • Better under understand individual customer needs and wants to respond more effectively


This on-site two-day workshop will include the following:

  • Principles: NCM’s general business and success principles for understanding and improving performance and profitability.
    • NCM’s Profit Power® formulas
    • NCM’s industry-specific Key Expense Ratios
    • One Dollar Empowerment®,  the scorecard managers and employees can understand
    • How departments can work together to complement and integrate
    • The “real” competitors
  • People: How to understand and work with the four basic human styles.
    • Profile your own personal style and have a booklet to reference when working with others
    • How to recognize the four styles and work more effectively with each of them
    • Psychology of Selling and two other quick reference cards
  • Profit Planning: Build easy-to-understand, adaptable profit plans for the company and each department.
    • Why departments have conflict, and how to get them to integrate and work as a team
    • The four key numbers in a department, and how to manage them
    • The five key factors to managing unit prep
    • The 30-minute budget
    • Total company and departmental expense ratio guidelines
  • Forward Forecasting & Deviations: NCM’s proprietary forward forecasting system.
    • Proven monthly monitoring system for identifying and managing profit plan deviations
    • Highly accurate forecasting to manage for the future versus comparing to last year


Who should attend this workshop?

  • All employees and managers
  • Owner/general manager

Do you offer additional support?

Each participant will receive a set of materials that includes the tools, processes, tips and forms needed for implementation and reference. You’ll also receive toll-free support from a group of Spader Business Management specialists for any questions you might have when implementing what you’ve learned.

How much does this workshop cost?

Please call for pricing.

This program is offered on a limited basis. Please contact us at or 800.772.3377 for more information or to schedule your preferred dates.